Return & Refund Policy
Return & Refund Policy
Your Satisfaction Matters
We want you to be happy with your purchase. If there is an issue with your order, please contact us and we'll do our best to resolve it.
🔄 Returns
You may request a return if:
-
You received a damaged or defective product.
-
You received the wrong product.
-
Your order arrived with missing items.
Please contact us within 7 days of receiving your order and provide your order number along with clear photos or videos showing the issue.
Items must be unused and in their original condition where applicable.
💰 Refunds
Once we receive and review your request, we will notify you whether your refund has been approved.
If approved, the refund will be processed using the available refund method. Processing time may vary depending on your payment provider or bank.
❌ Non-Returnable Items
Returns may not be accepted for:
-
Products damaged through misuse or improper handling.
-
Products that have been used, altered, or intentionally damaged.
-
Requests submitted after the applicable return period.
📦 Wrong or Damaged Orders
If you receive the wrong or damaged item, please contact us as soon as possible. We may request photos or videos so we can investigate the issue and arrange an appropriate solution.
🚚 Return Shipping
If the return is due to a defective, damaged, or incorrect product, we will review the case and provide instructions for the return.
For returns requested for other reasons, return shipping costs may be the customer's responsibility.
📞 Contact Us
For any return or refund request, please contact our support team with your order number and a description of the issue.
Email: shiekhraza47@gmail.com
We aim to respond to all requests within 24 hours.
Thank you for shopping with us.